Customer Service / Sales Administration - Brownlee-Morrow Company

Customer Service / Sales Administration

Brownlee-Morrow Co. is the local industry leader for sales of air and liquid handling equipment and repair services.  Our Mobile, AL branch continues to grow and our sales department is in need of a dynamic customer service /sales admin specialist.  This important role is often the first point of contact to assist the needs of our customers.

Specifically, this full-time position entails:

·        Provide exceptional customer service to new and existing customers, our sales team, and other internal business units

·        Expedite, track, and ship orders to ensure timely delivery

·  Communicate changes in order status to sales staff and customers

·        General office duties such as filing, ordering supplies, answering and directing phones, and greeting customers

·         Assist with miscellaneous duties, as assigned, to support the sales department

The qualified candidate will possess the following:

  • Highly organized
  • Excellent computer skills – proficient with Microsoft Office and Outlook
  • Ability to quickly learn other software and business operating systems – working knowledge of Prophet 21 would be a bonus
  • Ability to multi-task
  • High sense of urgency and deadline conscience
  • Friendly and team oriented
  • Prior customer service experience

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